Closed Items went missing.

Discussion in 'Closed' started by tarris3, Aug 31, 2021.

  1. tarris3
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    tarris3 Well-Known Member

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    Problem/details: Items gone missing, can't remember my last log in since today, notice that my int earrings are gona and so is my elemental wands
    And a buuuuuunch of valuable 30% scrolls/chaos scrolls
    Seems to have happend on my other account as well.
    PS! this is not the first time this has happend to me in the many years i've played on royals
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Regarding your concern, the game items do not disappear randomly, so I can only assume you have been hacked

    As per the guideline at https://royals.ms/forum/threads/read-first-making-a-thread-in-character-issues.195221/
    We are unable to provide a refund as there have not been database breaches from Royals end

    You mentioned this isn't the first time happening, but have you changed your password, PIC and PIN after the previous incidents?
    We would also strongly recommend not using the same password, PIC and PIN as other private servers
     
  3. tarris3
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    tarris3 Well-Known Member

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    Well that's incredibly sad and disappointing, considering how little effort it would take for you guys to restore it. But oh well, I'll just move on to another server.

    PS! never same acc or passwords on anything I have on different platforms, just as an fyi and good luck with ur current policy with the dwindeling player base :(
     

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