Closed Laptap Banned?

Discussion in 'Ban Appeal' started by wenhan123, Jul 13, 2024.

  1. wenhan123
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    wenhan123 Member

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    Hi i bought a second hand laptop last week and when i want to play maple royal,
    i cannot log into my character, please help to check. was working fine on my previous one
    can log in everything but dosnt allow me to go into my character, the app crash automatically

    situation right now is my PC can log in perfectly, but my laptop dosnt allow log in
    1. ALL Your Character Names:NetflixNChill
      Last thing you did: farming
      Why do you think you got banned?: laptop ban?
      Ban message when attempting to log in: no message
      What GM banned you (optional):
     
  2. wenhan123
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    wenhan123 Member

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    Any GM?
     
  3. Tim
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    Tim Administrator

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    there is no character named NetflixNChill

    your laptop may have additional mac addresses that stop you from connecting that you can disable
     
  4. wenhan123
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    wenhan123 Member

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    Sorry account name is
    (censored)

    couldn’t find anything that I can disable , which MAC address ?
     
  5. wenhan123
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    wenhan123 Member

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    Sorry character name is NeflixNChil

    couldn’t find anything that I can disable , which MAC address ?
     
  6. Tim
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    Tim Administrator

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    i dont know what mac addresses are active on your laptop, some software like anti game lag accelerators, vpn services, adapters like hamachi or virtual machines add mac addresses to your system that may have gotten banned by other users and cant be used to connect to the game
     
  7. wenhan123
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    wenhan123 Member

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    ahhh, but just to double confirm, this doesn't affect my current account right?
    thanks for getting back to me
     
  8. wenhan123
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    wenhan123 Member

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    Hi,
    waiting for a reply to check on this matter, if it doesn't affect my account i would continue grind............. haha
     
  9. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Are you still unable to login or?

    Edit: will be closing since the player has logged in normally
     
    Last edited: Aug 5, 2024

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