Closed Lost all CS

Discussion in 'Closed' started by miillk, Dec 4, 2017.

  1. miillk
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    miillk Donator

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    Ign: miillk
    Problem: 5-7 Chaos scrolls disappeared from inventory storage keeper
    Details:
    I logged on about 2 days ago to play some gacha. I won a cs and went to go put it in my storage keeper in fm. I keep all of my cs there cause im too afraid of accidentally
    npcing them in my regular inventory. Come to find out that all of my cs that I was saving up for a perfect bow were gone ~f4
    I haven't done any major trading or anything. I play pretty simply and train here and there and last time i checked my storage keeper was about 1-2 weeks ago(all cs were still there). I even checked my other account to make sure i didnt just simply misplace them, they were nowhere to be found tho. They just POOFED
    I have been dcing a lot if that helps.

    help :[
     
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  2. Matt
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    Matt Administrator

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    Is it only those items? Sounds like an account breach, you should change your password if you haven't already.
     
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  3. miillk
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    miillk Donator

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    Yes it was only the CS, can you tell of someone has logged on somewhere else?
     
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  4. Matt
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    Matt Administrator

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    Just checked as much as I can and can't see any evidence of another IP address accessing the account. Does seem strange that just those items would have disappeared. Did you move them from storage at any time of have they literally been there for weeks without being touched? You didn't move them around the time of the server crash a couple of days ago?
     
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  5. miillk
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    miillk Donator

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    Hi Matt, last time I moved any cs from my storage keeper was at least a week ago to sell and I only took out 2 to sell. I definitely haven't touched them since then and know I had the rest of them in my inventory for sake keeping cause I saving them up to one day trade for a perfect bow :(

    I only noticed they just vanished from my account about 3 days ago, when I went to look at my storage keeper again to add a new cs I won from doing gacha.
     
  6. Matt
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    Matt Administrator

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    The detailed login logs we have that are able to show who has accessed your account were only added quite recently, so in that case there's still the possibility of an account breach. I also noticed another strange thing in the website control panel logs, do you remember failing to log into the website control panel 3 times in a row a couple of months ago, because you were using your email address instead of username?
     
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  7. Matt
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    Matt Administrator

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    A GM will try to contact you in game to refund you 7 Chaos Scrolls. Please feel free to post here whenever you go online to make it easier for us to find you.
     
    ginwolf, cow, miillk and 1 other person like this.
  8. Yan
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    Yan Donator

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    refunded 7 chaos scrolls.
     
  9. miillk
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    miillk Donator

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    Im so grateful, ty for helping me!~f2
     

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