Closed MAC ban on account

Discussion in 'Ban Appeal' started by qwe115789, Feb 20, 2016.

  1. qwe115789
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    qwe115789 Active Member

    Issue: Cannot get past character selection screen - MAC ban on account.
    Character Name: GAngle
    Additional Information: Three-day ban has been lifted, though a MAC ban still remains. I have followed the "troubleshooting guide" to confirm a MAC ban, but to stipulate: I can log-in and connect to a channel without issue, only selecting a character closes the game with an error message stating "You have been disconnected from the game."

    If any other information is needed I will supply such as soon as possible
     
  2. qwe115789
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    qwe115789 Active Member

    at hom can't login, stup at choose char picture
    and another computer can login
     
  3. Tim
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    Tim Administrator

    inbox me your MAC address [ do not post it here ]
    And I can see what I can do to fix it
     

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