Character Name: Shilsholo Where are you having an issue(s): in game Date and Time when issue(s) occurred (GMT): 7.12.2023 Details of the issue: I came back to play the game after a long time that I didn't play. My account was banned and the admins opened it after an appeal. It was opened at the 7.12 and I realized that almost all of my valuable gear is gone.(dagger, shield, cape, shoes, gloves). I assume the account was hacked, is there anything that can be done or it's a lost case? anyway Thanks. What error code were you given(if any): ----
Unfortunately, we are unable to provide a refund or rollback You may refer to this notice https://royals.ms/forum/threads/account-security-a-reminder.207236/
