Solved [Solution Given] Missing RP... Been weeks.

Discussion in 'Closed' started by Juui, Jun 13, 2022.

  1. Juui
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    Juui Member

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    This is a regards to an inquiry about my missing rp. It's been weeks now and I never got what i purchased for. Posted twice in the support forum for rp but no response. I just want to know a timeline on how long i need to wait to get it...?

    Paypal Transaction *censored*

    If anything can I do a chargeback/dispute and then do a repurchase or something? Like ?? Give me a refund or w/e so I can repurchase if anything since I don't know when I'm gonna get this delayed/missing RP as there's been no response or support. I understand if it might take a long time to fix this or w/e the case may be but at least give me a timeline lol.
     
    Last edited by a moderator: Jun 13, 2022
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please do not reveal your PayPal transaction ID openly as others can use it to impersonate as you

    You may approach a Staff for further assistance if RP isn't being reflected correctly

    Please refrain from performing a chargeback as it will cause an automatic ban for your game account

    In terms of the timeline, such issues is usually resolved within a day once Matt is alerted to the jam of PayPal transactions
     
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  3. Zancks
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  4. Juui
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    Juui Member

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    Thank you. I just wanted a solution to a problem. I'll gladly wait now that I know it's gonna get resolved.
     
  5. Matt
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    Matt Administrator

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    Sorry about this, the payment was put on hold by paypal and then later cleared, so the RP was not automatically added. I've added the RP now and a little extra for the wait.
     
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