Closed Missing SP

Discussion in 'Closed' started by Kazzy, Oct 21, 2017.

  1. Kazzy
    Offline

    Kazzy Well-Known Member

    Joined:
    Apr 7, 2016
    Messages:
    960
    Likes Received:
    487
    Country Flag:
    IGN: Kazuma5000, Kazuma5100, Kazuma5200, Kazuma5300 (4 characters)
    Problem: Lost 6 sp
    Details: They were begginers till lv 32 so it got less sp. Thank you in advance
     
  2. Charlie
    Offline

    Charlie Well-Known Member

    Joined:
    Feb 21, 2016
    Messages:
    1,336
    Likes Received:
    1,709
    Gender:
    Male
    Location:
    Wisconsin
    Country Flag:
    IGN:
    Sarcastic
    Level:
    200
    Sorry for the late response, this cannot be fixed at the moment.
     
  3. Kazzy
    Offline

    Kazzy Well-Known Member

    Joined:
    Apr 7, 2016
    Messages:
    960
    Likes Received:
    487
    Country Flag:
  4. Charlie
    Offline

    Charlie Well-Known Member

    Joined:
    Feb 21, 2016
    Messages:
    1,336
    Likes Received:
    1,709
    Gender:
    Male
    Location:
    Wisconsin
    Country Flag:
    IGN:
    Sarcastic
    Level:
    200
    Sorry, it's that they weren't beginners & you were. Apparently there isn't anything we can do to fix your account at the moment since you lost out on points being a beginner. Basically there is currently no support to fix it. :(
     
  5. Kazzy
    Offline

    Kazzy Well-Known Member

    Joined:
    Apr 7, 2016
    Messages:
    960
    Likes Received:
    487
    Country Flag:
    Sorry Im a bit confused, he said he was a begginer till lv 31. It seems we got the same problem.

    So my chars have some possibilities that they dont get sp refund permanently? This is too bad :(


    Thank you for your time btw
     
  6. Kazzy
    Offline

    Kazzy Well-Known Member

    Joined:
    Apr 7, 2016
    Messages:
    960
    Likes Received:
    487
    Country Flag:
    Dang please reply, I dont wanna make another thread and w8 for another 2 weeks. I dont get mad if u had done a mistake since humans cannot avoid it. So just please reply :(
     
  7. Kazzy
    Offline

    Kazzy Well-Known Member

    Joined:
    Apr 7, 2016
    Messages:
    960
    Likes Received:
    487
    Country Flag:
    Sorry let me tag you since the gm got banned from this server and I really dont know what to do. @Andreas
     
  8. Andreas
    Offline

    Andreas Donator

    Joined:
    May 31, 2014
    Messages:
    14,272
    Likes Received:
    4,335
    Gender:
    Male
    IGN:
    Egonic
    Level:
    19x
    Currently it's not supported to have the NPC's retroactively give out SP if you stay as a beginner past level 30, only time this can be done right now is when you job advance from a Beginner before 30.
    We have briefly talked about it, and are more likely to fix it, but since it requires additional support I can't say how much time this will take, usually we avoid giving refunds while the issue is still there.

    I will however open your thread at least.
     
    Kazzy likes this.
  9. Kazzy
    Offline

    Kazzy Well-Known Member

    Joined:
    Apr 7, 2016
    Messages:
    960
    Likes Received:
    487
    Country Flag:
    Thank you new admin Andreas :)
     
    Andreas likes this.

Share This Page