My account doesn't have a PIN.

Discussion in 'Help & Advice' started by Joey Fang, Jul 13, 2018.

  1. Joey Fang
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    Joey Fang Member

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    I have created an account on my desktop, which had never prompted me to create a PIN, only a PIC. Even logging into an account, it instantly bypasses the PIN prompt. I am trying to play on my laptop, which does indeed ask for a pin when logging in. I'm not sure what i can do. This is a new IP address (I just flew into state), so this has nothing to do with that.

    Someone else has logged into mapleroyals on my desktop, and didn't require a PIN either, even though that player has a PIN, she wasn't asked for it when logging in, only a PIC.
     
  2. Matt
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    Matt Administrator

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    Since update 54 every account that has been logged into has been asked to create a PIN. And you will only be requested to enter your PIN when you log in from a different location.

    Therefore if you did not set your PIN, and if you are not being prompted to create a PIN. The only answer is that somebody else used your login details and created a PIN already.
     

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