Not replicable My character disappeared after the update...

Discussion in 'Closed' started by Diego Augusto, Jan 11, 2017.

  1. Diego Augusto
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    Diego Augusto Active Member

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    Hello!
    Today I went to update the new download (my last login was in 2016, before Christmas), and to my surprise, one of my characters, nickname: '' visualizar '' level 16, just disappeared ...
    In my account there are only two characters left: Level 167 '' Enzin '' and Level 16 '' 0bservad0r '' ...

    Note: This character who disappeared, had several items that I sold on FM ... now what?
    Help!
    -.-'~f18~f10~f6~f4~f3~f12
     
  2. Matt
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    Matt Administrator

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    I've checked the old source database and the character "visualizar" does not exist there either. Therefore it doesn't seem to be an issue with converting to the new source, and the character was either deleted or you are just mistaken. Are you sure the character name "visualizar" is correct?
     
  3. Diego Augusto
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    Diego Augusto Active Member

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    It was not deleted ... I'm sure it disappeared ...
    ~f12~f18
     
  4. Matt
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    Matt Administrator

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    I'm sorry but there's nothing we can do in this instance, we have no trace of the character, therefore we cannot restore the character to the account.
     

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