Closed [Need refund] Picking up Bug (Video uploaded)

Discussion in 'Closed' started by caaiobolado, May 6, 2024.

  1. caaiobolado
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    caaiobolado Well-Known Member

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    IGN: iRewinD
    Problem: Pick-up bug.
    Details: I'm DrK and I was in the ship, and realized that there were Balrogs, so I went in to setup before kill it. When I was in, I wasn't able to remove the Auto HP Potion from my Pet Equips, then I decided to drop it and collect back, but unfortunately, my game bugged and I wasn't able to pick it back.

    1. I tested dropping other etc and use and my character were collecting those other stuff, but the Auto HP Potion wasn't collecting, so I wasn't lag, but still wasn't able to collect it properly. So I recorded a video to show you guys that it was a bug. Also, 2. I wasn't able to climb the rope (as usually it kind of get you in the portal to get you on the ship).

    Considering that it was a bug, according to the video and informations 1 and 2, I would like to get a new Auto HP Potion, if you guys find that it was a game bug, as I think.

    The Video:

    I wish you guys all the better.
     
  2. ImVeryJelly
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    ImVeryJelly Donator

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    Did you have full inventory slot in your equipment tab? I just tested and NX equips does not give you the prompt that you cannot hold anymore items.
    Not sure about the rope and portal.
     
    Last edited: May 6, 2024
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  3. caaiobolado
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    caaiobolado Well-Known Member

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    Not bro, I didn't have my Equip inventory full, otherwise it would appear on the right side of my screen the message: "You can't get anymore items."
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Does this mean you weren't able to remove by double-clicking or dragging it to the inventory?
     
  5. caaiobolado
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    caaiobolado Well-Known Member

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    Exactly, as the video shows.
     
  6. Sylafia
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    Sylafia Donator

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    Emphasis added, are you sure equip wasn't full?
     
  7. caaiobolado
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    caaiobolado Well-Known Member

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    Yea bro, as you see in the video, the message in the right of the screen wasn't showing when I tried to collect it back.
     
  8. ImVeryJelly
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    ImVeryJelly Donator

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    NX item does not tell you of full inventory, even if your inventory is full. Normal equips will tell you.
     
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  9. caaiobolado
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    caaiobolado Well-Known Member

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    Then probably I was with my inventory full and didn't realize because of I didn't receive the error message.

    But it would still be very coincidence that, in the same moment, the rope was bugged.
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Apologies for any disappointment

    Would have to close this thread as the Staff weren't able to replicate the issue - unable to determine if it's a bug or caused by lag

    Note: we are only able to provide a refund if able to replicate the situation
    Thank you for the understanding
     
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