IGN: vaniIlamochi Problem: Completed 7th anniversary jigsaw puzzle but did not receive 7th anniversary medal Details: On 18 August 2020 at around GMT 3:30pm, I completed the 7th anniversary jigsaw puzzle and clicked on the lightbulb on top of my character. I got a pop-up message saying 'unknown error'. I see that I received the EXP coupon but not the medal. I spoke to Dalair (NPC) but he speaks as if I have yet to complete the 7th anniversary challenge.