Fixed No NX from voting, not refunded

Discussion in 'Closed' started by mtran, May 30, 2017.

  1. mtran
    Offline

    mtran Well-Known Member

    Joined:
    May 28, 2017
    Messages:
    62
    Likes Received:
    1
    Gender:
    Male
    Country Flag:
    IGN:
    Venao
    Good morning,

    I appreciate you taking the time to look at my original thread that is now closed Kai, but the issue has not been resolved and my refund has never been issued into my account for the 8k NX. The only 8k I have on my account is from voting as of yesterday. I did not use any NX on my account since creation and voted a total number of 2 times, so it wouldn't make it too difficult to track. I apologize for being persistent but I did not get a refund of the 8k NX as you have said.

    Thank you,
    Monty
     
  2. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    Are you certain that both votes were done correctly? Did you solve the captcha on GTop100 and received a message that says "Thank you for voting!"?
     
  3. mtran
    Offline

    mtran Well-Known Member

    Joined:
    May 28, 2017
    Messages:
    62
    Likes Received:
    1
    Gender:
    Male
    Country Flag:
    IGN:
    Venao
    Yes I do remember completing the captcha correctly the first time I voted it was turning a turtle the correct side up and the second time I voted was a cat. I also do remember after completing the captcha a blue message that said thanks for voting also appeared as well as receiving the message that it may take a few minutes to receive the 8k NX as well.
     
    Last edited: May 30, 2017
  4. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    I will nudge an admin to check your vote log.
     
  5. mtran
    Offline

    mtran Well-Known Member

    Joined:
    May 28, 2017
    Messages:
    62
    Likes Received:
    1
    Gender:
    Male
    Country Flag:
    IGN:
    Venao
    Thank you for your help. Please note this occurred on the same day I created my account and got my character to Lv15. I don't remember the exact date but between 5/26-5/28. Second time I voted was yesterday on 5/29.
     
  6. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    What's the IGN of your character?
     
  7. mtran
    Offline

    mtran Well-Known Member

    Joined:
    May 28, 2017
    Messages:
    62
    Likes Received:
    1
    Gender:
    Male
    Country Flag:
    IGN:
    Venao
    I am currently maining on Minkyy but the NX problem occurred when I was playing on Minkie.
     
  8. Sila
    Offline

    Sila Donator

    Joined:
    Jun 4, 2014
    Messages:
    6,199
    Likes Received:
    5,978
    Country Flag:
    IGN:
    Silachan
    Level:
    200
    Guild:
    Oblivion
    The only vote that has successfully gone through is dated: 2017-06-02 02:00:02
    Any votes before that were not complete and never went through, which is why you never received NX.
     
  9. mtran
    Offline

    mtran Well-Known Member

    Joined:
    May 28, 2017
    Messages:
    62
    Likes Received:
    1
    Gender:
    Male
    Country Flag:
    IGN:
    Venao
    That is strange, I am not sure why that is what you have on record because I have been voting throughout the week and before the 2nd because I was able to buy the 30 gachapon tickets and that would be impossible if voted started counting on the 2nd.
     
  10. Sila
    Offline

    Sila Donator

    Joined:
    Jun 4, 2014
    Messages:
    6,199
    Likes Received:
    5,978
    Country Flag:
    IGN:
    Silachan
    Level:
    200
    Guild:
    Oblivion
  11. mtran
    Offline

    mtran Well-Known Member

    Joined:
    May 28, 2017
    Messages:
    62
    Likes Received:
    1
    Gender:
    Male
    Country Flag:
    IGN:
    Venao
    Both Minkyy and Minkie are linked to the same account.
     

Share This Page