Fixed Not getting Orb of Versalmas cheer after completed the quest 15 times

Discussion in 'Closed' started by Reen94, Dec 25, 2015.

  1. Reen94
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    Reen94 Member

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    As title mentioned above, I have not received the Orb of Versalmas after helping out Mom & Dad 15 times. Because according to the thread http://royals.ms/forum/threads/mapleroyals-christmas-event-info.46546/, one should be able to get the Orb of Versalmas once the quest is being completed 15 times ( I have not receive the mentioned item from yesterday as well, going from 14th to 15th). As an evidence, I've attached some screenshots to prove that I did not receive the rare material from Mom & Dad. Any fix on this would be very much appreciated, thanks!

    EDIT : I have all 3 items, Black Fur, Snow Silk, and Stretchy Material.

    IGN: Valent
     

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    Last edited: Dec 26, 2015
    Reen94, Dec 25, 2015
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  2. Fecesman
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    Fecesman Member

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    I have the same problem. Just helped for the 16th time and still no Orb. I haven't received it once during the entire course of the event.
     
    Fecesman, Dec 25, 2015
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  3. txxkim
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    lvl 135 bowmaster

    I have the same problem. I just did the quest like 10-20min ago again and just got a stretchy material again..
    I have 7 stretchy material, 6 black fur (1 may received from friend) so 5 or 6, and 4 snow silks (1 received from friend) so 3.
    Even taking those out I've done the quest 15-16 times already and still getting other stuff.
    Hope we can all be helped
     
    txxkim, Dec 25, 2015
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  4. soondori
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    soondori Member

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    Having the same problem :o
    IGN: Soondori
    Level 120 Nightlord
    I had the snow silk, black fur, and stretchy material before the 15th try and haven't received the orb yet
     
    soondori, Dec 25, 2015
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  5. Matt
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    Matt Administrator

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    You need to HAVE the Snow Silk, Black Fur and Stretchy Material.
     
    Matt, Dec 25, 2015
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  6. soondori
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    soondori Member

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    I meant to say I had and still have them in my inventory, sorry for the mistake
     
    soondori, Dec 26, 2015
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  7. Fecesman
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    Fecesman Member

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    I have multiples of all three of the other items in my inventory both the 15th and 16th time I completed the quest and still haven't received the orb at all.
     
    Fecesman, Dec 26, 2015
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  8. Matt
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    Matt Administrator

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    Thanks for reporting the bug, it should be fixed now, so you should see results on your next attempt(s).
     
    Matt, Dec 26, 2015
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    BabyRaine, Reen94 and SleepingRose like this.
  9. attainable
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    attainable Well-Known Member

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    I just turned in my 15th Mom and Dad Quest, and did not receive the Orb. I had the 3 items in my inventory as well.
    IGN: Attainable
     
    attainable, Dec 26, 2015
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  10. Matt
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    Matt Administrator

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    It's after the 15th attempt.
     
    Matt, Dec 26, 2015
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  11. chengzong
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    chengzong Member

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    Having the same problem :o
    IGN: devilpistol
    Level 137 carsair
    I had the snow silk, black fur, and stretchy material before the 15th try and haven't received the orb yet
     
    chengzong, Dec 26, 2015
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  12. Matt
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    Fixed. There was a underlying issue where if you had done this similar quest last year, it wouldn't let you get the items you needed.
     
    Matt, Dec 30, 2015
    #12

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