Closed Not sure why I got banned/Can't access website or game

Discussion in 'Ban Appeal' started by Detached, Mar 13, 2020.

  1. Detached
    Offline

    Detached Member

    Joined:
    May 29, 2018
    Messages:
    21
    Likes Received:
    16
    Gender:
    Male
    Country Flag:
    IGN:
    Detached
    Level:
    56
    Guild:
    Islander
    Character Name: Hygiea, Portraits
    Last thing you did: Train at Ulu II
    Why do you think you got banned?: Unsure, IP/VPN-related?
    Ban message when attempting to log in: None, but can't access game from home PC
    What GM banned you (optional): Unknown

    I use Nord VPN from time to time.

    I'm unsure if I was banned for using a VPN/voting or if this is just IP-related, but I'm no longer able to access the site or game without a VPN.

    Thank you.
     
  2. Gert
    Offline

    Gert GM

    Joined:
    Jan 5, 2016
    Messages:
    5,324
    Likes Received:
    4,236
    Gender:
    Male
    Location:
    United States
    Country Flag:
    IGN:
    Gert
    Level:
    Big
    Guild:
    Staff
    There's connection issues going on regarding our servers, however, there's nothing we can do on our end. For the time being, until the issue resolves itself, you will have to continue using a private VPN or your mobile hotspot to play the game and connect to the website.
     

Share This Page