Closed Nx cash disappear

Discussion in 'Closed' started by KamiOh, Jan 11, 2021.

  1. KamiOh
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    KamiOh Well-Known Member

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    IGN: KamiShad
    Problem:Nx cash disappear
    Details:
    I had a character on my account with the name: KamiShad. on that account he had NX 150k- 180k.
    I don't remember the exact amount.
    remove kamishad (lvl 95) and re-create myself a character with the same name on the same account.
    Today I go in to buy APR and I am surprised that I only have 5k nx-cash.
    Which I suspect is the amount I earned for doing the quest for Christmas dinner.

    Where did my NX cash go? Excuse my English, I'm using a translator.

    Maple0028.jpg
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you remember the last date of you having NX of 150k to 180k?

    In the meantime, please do update your login information as well, such as Password, PIC and PIN
     
  3. KamiOh
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    KamiOh Well-Known Member

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    I think it was during the Halloween event in October.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will forward your situation of 150k to 180k NX that went missing to the Admin for investigation

    Note: The Admin may not reveal the usage history of the NX
     
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  5. Tim
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    Tim Administrator

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    your 190k NX that you have been voting for is on your other account with the character KamiBishop on it
     
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  6. KamiOh
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    KamiOh Well-Known Member

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    KamiBishop is my other account. I vote with that account.

    But KamiShad is another account. In which I had NX 150k- 180k.
    which obtained this amount with the new luna year event of 2017 or 2018.
    This account was inactive, just last year during the halloween event, I used that account again.

    I hope you can understand me ~f13
     

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