ALL Your Character Names: Mittok , zMittok, zMittokz, Fwosty, Xccurate, MittoKrash Last thing you did: I got back to the game after quite a long break. I'm still able to play with the exception of the account that contain Mittok. I logged in to check if i have certain etc item and buy cider but got the message that look like the account got locked. Why do you think you got banned?: Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection. Please check again What GM banned you (optional):
Hello, Unfortunately, it seems that the account you cannot connect to was hacked, and was banned to prevent further damage. You will have to go to the Control Panel and change your credentials for that account here: https://royals.ms/controlpanel/login We recommend using credentials unique to MapleRoyals only. You should also make a post in the Support Request forum here: https://royals.ms/forum/forums/support-requests.111/ In your request, please include the following information: All your character names (IGNs): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played*: *Please provide an estimation if unsure Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private. Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of. You may continue to play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there. Good luck!
I'm able to log onto the locked account a couple days back, please close the thread for me. Thanks again ~
