Fixed Only the person buying the couple ring received it?

Discussion in 'Closed' started by Jeah, Jul 9, 2018.

  1. Jeah
    Offline

    Jeah Active Member

    Joined:
    Jun 18, 2018
    Messages:
    27
    Likes Received:
    24
    Gender:
    Male
    Country Flag:
    IGN:
    Returns
    Level:
    149
    Guild:
    BossHunters
    My gf bought us the Venus Fireworks couple ring and only she received it. If this has anything to do with it, this is an ign I remade after deleting it and putting it on a different account.

    Person who bought the ring: Sweetener

    My ign: Returns
     
    Jeah, Jul 9, 2018
    #1
  2. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    Check your cash shop. If you don't receive it, she entered the wrong IGN.
     
    Kai, Jul 9, 2018
    #2
  3. Jeah
    Offline

    Jeah Active Member

    Joined:
    Jun 18, 2018
    Messages:
    27
    Likes Received:
    24
    Gender:
    Male
    Country Flag:
    IGN:
    Returns
    Level:
    149
    Guild:
    BossHunters
    Not in my cash shop, but as you can see on the ring it's my ign.
     

    Attached Files:

    Jeah, Jul 9, 2018
    #3
  4. Jeah
    Offline

    Jeah Active Member

    Joined:
    Jun 18, 2018
    Messages:
    27
    Likes Received:
    24
    Gender:
    Male
    Country Flag:
    IGN:
    Returns
    Level:
    149
    Guild:
    BossHunters
    I checked the cs on the old Royals account ID that Returns used to be on and it seems it was sent to that one, even though Returns is now a character on a completely different account. So this is a bug.
     
    Jeah, Jul 9, 2018
    #4
  5. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    Could you show us a screenshot?
     
    Kai, Jul 9, 2018
    #5
  6. Jeah
    Offline

    Jeah Active Member

    Joined:
    Jun 18, 2018
    Messages:
    27
    Likes Received:
    24
    Gender:
    Male
    Country Flag:
    IGN:
    Returns
    Level:
    149
    Guild:
    BossHunters
    On the Royals id that Returns used to be on.
     

    Attached Files:

    Jeah, Jul 9, 2018
    #6
  7. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    Okay, we know what the issue could potentially be. Bug noted. For now, don't touch it until an admin gives you an update on it.
     
    Kai, Jul 9, 2018
    #7
  8. Jeah
    Offline

    Jeah Active Member

    Joined:
    Jun 18, 2018
    Messages:
    27
    Likes Received:
    24
    Gender:
    Male
    Country Flag:
    IGN:
    Returns
    Level:
    149
    Guild:
    BossHunters
    Don't touch the ring?
     
    Jeah, Jul 9, 2018
    #8
  9. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    Yes.
     
    Kai, Jul 9, 2018
    #9
  10. Jeah
    Offline

    Jeah Active Member

    Joined:
    Jun 18, 2018
    Messages:
    27
    Likes Received:
    24
    Gender:
    Male
    Country Flag:
    IGN:
    Returns
    Level:
    149
    Guild:
    BossHunters
    Okay, thanks for the fast replies btw.
     
    Jeah, Jul 9, 2018
    #10
  11. Kai
    Offline

    Kai Donator

    Joined:
    Sep 11, 2015
    Messages:
    10,254
    Likes Received:
    11,284
    No prob. Tagged your thread for admin update. Not sure if they can shift the ring.

    @Andreas
     
    Kai, Jul 9, 2018
    #11

Share This Page