Closed Pet BUG in cash shop and client will 100% crash

Discussion in 'Closed' started by Haylox52, Sep 28, 2021.

  1. Haylox52
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    Hi GM,
    IGN: Harpa, Hruni, Norris
    Problem: There is a issue, my pet was disappear (see the red circle), and if I move mouse to the red circle my client will 100% crash.
    MR_ISSUE.png
    Details:
    I try uninstall and reinstall the latest version, but issue still not fixed.
    Also I try install previous version(Patch 17/09/21) still not work.
    I have turned Windows Defender off while install the exe.
    please someone to fix it.
     
    Last edited: Sep 28, 2021
    Haylox52, Sep 28, 2021
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please provide the following details:

    Pet's Name:
    Full Screenshot (unedited):
     
    Dave Deviluke, Sep 28, 2021
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  3. Haylox52
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    Pet's Name: Solider Hong or White Bunny

    Actually I forget what pet I use before, maybe Solider Hong or White Bunny
    only one thing I sure is that i didn't change pet's name and I only have one pet.

    thanks.
    Full Screenshot (unedited):
    1.png
     
    Last edited: Sep 30, 2021
    Haylox52, Sep 28, 2021
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  4. Haylox52
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    Hi Dave,

    Actually I forget what pet I use before, maybe Solider Hong or White Bunny
    only one thing I sure is that I didn't change pet's name and I only have one pet.

    thanks for help. ^_^
     
    Haylox52, Sep 30, 2021
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have forwarded your situation to the Admins for verification

    Once confirmed the issue, a fix/refund will be given
     
    Dave Deviluke, Sep 30, 2021
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  6. Matt
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    Matt Administrator

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    This issue should be fixed, can you please check and confirm?
     
    Matt, Nov 7, 2021
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  7. Haylox52
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    Haylox52 Member

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    Hi matt and gm teams,

    issue have been fixed and got my pet back
    thanks!
     
    Haylox52, Nov 7, 2021
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  8. Dave Deviluke
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    Thank you for the confirmation

    Will be closing this thread
     
    Dave Deviluke, Nov 7, 2021
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