All Your Character Names: pjsam, ApolloNova, puppydoll, mozongshi, taxianjun Last thing you did: Created a new character (taxianjun), opened the cash shop, game froze, restarted computer, tried to log in and now I can't get past the character screen. Why do you think you got banned?: No clue Ban message when attempting to log in: You have been disconnected from the login server. Please try again later. I tried deleting every bit of my old VPN (Mullvad), restarting my computer, restarting my router, logging in with a different character, all resulting in the same message. The only thing I can think of is that I might have gotten banned for some reason. My husband can play on his account with our network just fine.