Solved [Solution Given] Question about malwarebytes and royals client

Discussion in 'Closed' started by Tablesidewing, Jan 15, 2024.

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  1. Tablesidewing
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    Tablesidewing Member

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    Just installed the game for the first time and went to boot up. Malwarebytes got mad and gave me the AI quarantine for the exe, after reading some forum posts I put it in my allow list. Then I go to launch the game and I get hit again that the game wont open because it cannot get an update and I see that cdn.royals.ms is getting blocked for riskware. (I looked only for a short while about this before allowing it, but seems like a different issue than I ran into) Then after I allow that I get hit a third time for ijl15 which I again read forums on again but malware bytes deleted the file and didn't let me restore without restarting my pc.

    I don't want this to sound like complaining, just curious why the cdn is getting blocked because it thinks its riskware.
    Thanks for any info you can give!
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Cdn is Royals website for auto update

    As it's a relatively new website, MalwareBytes is doing its job and rather err on the side of caution - treating it as a malicious website as they do not have any info on it

    For the quarantine of other files, set exception for entire folder to avoid this issue
     
  3. Tablesidewing
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    Tablesidewing Member

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    Thank you for responding quickly and thanks for the info!
     

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