Closed Recover Deleted Character(s)

Discussion in 'Closed' started by Mochas, Jul 7, 2021.

  1. Mochas
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    Hey, I was interested in playing again after quite a few years and am missing 2 characters i remember.

    First being Mochas, and the second being IcedLatte.

    Wondering what I can do?
     
    Mochas, Jul 7, 2021
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Did you delete the characters by accident or?
     
    Dave Deviluke, Jul 7, 2021
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  3. Mochas
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    No. IcedLatte was a bishop and the moneymaker of my accounts. Donated to server off that account as well.
     
    Mochas, Jul 7, 2021
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  4. Mochas
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    Could have deleted the first, but definitely not the 2nd
     
    Mochas, Jul 7, 2021
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  5. Dave Deviluke
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    Did you log into the right account?
     
    Dave Deviluke, Jul 7, 2021
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  6. Mochas
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    I'd like to say yes but anything's a possibility. Would there be a way to figure out my other login ID?
    Thought I made 2 logins. I can log into both.
    1 has my characters, the other is barren. Tried logging in with different names that I've used in the past with other games but nothing was associated to this game.
     
    Mochas, Jul 7, 2021
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  7. Dave Deviluke
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    Please provide the following details so that I may confirm with fellow Staff whether those characters still exist

    Character name(s):
    Character job(s):
    Character level(s):
     
    Dave Deviluke, Jul 8, 2021
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  8. Mochas
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    Character name(s): IcedLatte
    Character job(s): Bishop
    Character level(s): around 140.
     
    Mochas, Jul 8, 2021
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  9. Dave Deviluke
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    Have confirmed with a fellow Staff that the character - IcedLatte still exists

    As you probably have logged into the wrong account, please submit a manual request via this guide to recover the Login ID
    https://royals.ms/forum/threads/lost-email-or-username.154999/
     
    Dave Deviluke, Jul 8, 2021
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  10. Mochas
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    Also missing a couple other characters. Wondering if they exist.

    Character name(s): iMiss
    Character job(s): Bowmaster
    Character level(s): can't remember

    Character name(s): JollyGood
    Character job(s): Warrior
    Character level(s): can't remember
     
    Mochas, Jul 12, 2021
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  11. Dave Deviluke
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    Would be better for you to include them in the request to the Admins

    Even if they still exist, you still need to figure out the login ID
     
    Dave Deviluke, Jul 13, 2021
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  12. Mochas
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    You keep saying "figure out the other login ID" but in total I'm missing 6 characters and that all doesn't fit on one account. I don't remember all the information from those accounts but im 100% certain that I did not have a barren account which makes me question how they were deleted
     
    Mochas, Jul 13, 2021
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  13. Dave Deviluke
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    I am unable to guarantee all 6 characters are within the same account (1 account can have up to 6 characters)

    However, we are unable to disclose any further information about the character(s) or the account(s) without the Admin verifying your account ownership

    There are several reasons why you are unable to access the character(s):
    - you logged into the wrong account
    - you remembered the IGNs wrongly
    - you did delete some of the characters in the past
     
    Dave Deviluke, Jul 13, 2021
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