Awaiting Feedback Retrieve error (Fredrick)

Discussion in 'Closed' started by RowanSvenssery, Jul 29, 2019.

  1. RowanSvenssery
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    Hi , i was trying to retrieve my profilt (approximately 1.4b) from fredrick, but once i do so the money isn't added in my item. What's happening?
    Appreciate for the solution.

    IGN : Svenssery
     
  2. Andreas
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    Andreas Donator

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    What is the NPC telling you when you try and retrieve your mesos?
     
  3. RowanSvenssery
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    thanks for the quick response Andreas. Fredrick from FM, my items are in but not the mesos.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The max amount of meso is 2.147b

    You might be trying to hold more meso than allowed
    Try deposit your excess meso in storage/bank before attempting to retrieve meso from Fredrick again
     
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  5. RowanSvenssery
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    I think you've misunderstood. The meso in Fredrick is all gone, and my meso isn't adding up. Plus, i only has 470m before i retrieve, after i retrieve it should have approximately 1.9b. :(
     
  6. RowanSvenssery
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    any update for this case ya? :) appreciate your help.
     
  7. RowanSvenssery
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    Hello? Does anyone take my case seriously?
     
  8. Inusama
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    Did you leave the items/meso in Frederick for a while? You get taxed 1% per day.
    For example:
    [​IMG]
     
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  9. RowanSvenssery
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    Hey mate, thanks for the feedback on this. YES, i did store my money inside Fredrick, but it's only a day, meaning that it should not wave my 1.4b. I just wondering how long does Mapleroyals needs to take and solve this problem, because i've been waiting for almost a week.

    Thank you!
     
  10. RowanSvenssery
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    GM? Admin? how long has this case been? any solution? please be responsible
     
  11. RowanSvenssery
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    Oh, i almost forgot this is Mapleroyals, and i am not a donator. It's more than a month and there is no any respond or any answers. I guess this is it, i just have to wave it because the workers can't even do their job nicely.
     
  12. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The Staff don't exclusively help Donators only

    You could speed up their investigation by adding Date & Time of your meso retrieval
    It's hard for them to dig all your logs and compare when and how much meso went missing
     
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  13. RowanSvenssery
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    then it's even worst, meaning that they don't care with all the problems. At least you'll give me some response on it , giving advise by adding Date & Time, but isn't this thing the PIC should get in the first place? Instead letting me wait without any response until i said so.
     
  14. Dave Deviluke
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    Are any Staff able to give an official reply on this matter?

    @Andreas @Tim
     
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