Closed Returning player : This is an ID that has been deleted or blocked from connection

Discussion in 'Ban Appeal' started by icepath, Sep 23, 2024.

  1. icepath
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    icepath Member

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    ALL Your Character Names: I really can't remember, it may contain my forum name (icepath) might be coldmen or related thing.
    Last thing you did: Again very hard to recall
    Why do you think you got banned?: I'm very tame player and against all kind of exploits in online games mostly. My guess something happened serverside lead this ban.

    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
     
  2. Stephen
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    Stephen GM

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    Hello,

    I will PM you for your account name.
     
  3. Stephen
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    Stephen GM

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    Okay, found your account.

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:
    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    I will be closing this report in the meantime, but you can still respond here if you have any questions.

    Good luck!
     
  4. icepath
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    icepath Member

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    ty for help i changed my pw on control panel and opened a support ticket
     

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