Rule Check: SS Requirement to Refund

Discussion in 'General Discussion' started by CupOfJoe, Aug 28, 2016.

  1. CupOfJoe
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    CupOfJoe Well-Known Member

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    I saw a refund thread and sent a pm to the GM's involved in this a week ago to clarify a rule, but I didn't get a response, so I thought I might get a clarification here. To be clear, I have nothing against the player or the GM's involved.

    https://royals.ms/forum/threads/buccaneer-skill-time-leap-mission.75498/
    In this case, the player was refunded for a glitched quest. To my understanding, complete and unedited screenshots are required for report abuse evidence. I'm not sure if they are required for refund as well and I would like to find out. Thanks in advance! And as usual, I'd like to thank the admin and GM's for their hard work keeping MR the best server :)
     
  2. Dimitri
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    Dimitri Saint of Horses

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    Yes, for refund threads we do require the player to upload uncropped and unedited screenshots, else we will not consider them.
    If we have refunded a thread that used cropped or edited screenshots then that's a mistake on our part, as it should not happen.
     
    CupOfJoe likes this.

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