Closed Still banned after security breach

Discussion in 'Ban Appeal' started by Keirim, Sep 23, 2021.

  1. Keirim
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    Keirim Member

    Joined:
    Jan 16, 2016
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    Character Name: Variations of Blizzy and Billie for all characters if I remember correctly.
    Last thing you did: It's been over a year since I've played. Unknown.
    Why do you think you got banned?: Security breach on 2021-02-09, banned to safeguard account.
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection."
    What GM banned you (optional): Unknown

    During a security breach in early 2021 my account was banned for safekeeping on 2021-02-09. Source: https://royals.ms/forum/threads/ban-appeal.184814/#post-1087397
    I followed the instructions to unlock my account through resetting the password and PIN. In the midst I had also lost access to my email, got it changed, no problems. Email is verified, password is reset, Pin reset successfully, all I have to do is log in and choose a new PIN. However, when I log in I receive a new error code, "This is an ID that has been deleted or blocked from connection."
    Is my account still banned and I just need to wait until a mod unbans me? Or is my account lost? Or is there some other reason?

    Thanks!
     
  2. Dasha
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    Dasha Donator

    Joined:
    Sep 10, 2018
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    Degeneracy
    Welcome back and I'm sorry for the inconvenience! I've started a PM to request login ID to identify what accounts are still affected by the ban.

    Please avoid posting your login ID on the ban appeal as this subforum is public. :)

    Edit: You should be able to log in now.
     
    Last edited: Sep 25, 2021

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