Closed THEY ARE LINKING ME WITH ANOTHER PERSON

ALL Your Character Names:Chrislu,xKygo,senorancla,xconstantex,hayduk,xSatorugojo

Hello, good evening here in Peru it is night, sorry for the inconvenience but I have had problems with my account, they are linking me with a person who has been banned for a long time.
Analyzing the problem and seeing that that person is from another country and the worst case is that the only thing I think that links me is the ID of entering the game, but on the other hand the other names have no meaning, they also believe that it is because the name he has but, everyone has the name Christian in my country, the majority has that name and it is common but my name is Luis Christian and well until now I don't have any answer, I don't want to say that you are doing your job wrong but I want an answer concrete and very effective.
I sincerely hope you can help me and I can play again without any problem. To add, I had very bad luck in creating an ID of a banned player so that they can link me with him. I think this year has not been a good one for me and I have suffered a lot. for events that occurred.
Also to clarify that I have read the rules of the game, I do not have any Abuse votes, RTW, nor have I disrespected anyone.

Merry Christmas and New Year to all my Royals friends