Closed This is an ID that has been deleted or blocked from connection

Discussion in 'Ban Appeal' started by waynekwokwf, Apr 19, 2021.

  1. waynekwokwf
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    waynekwokwf Member

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    All Your Character Names: Uein (Ice/Lightning Wizard)
    Last thing you did: Sorry I have no idea, my memory of my last thing on forum is assisting my friend (a non english speaker) for his hacked accound. I think I was farming somewhere in MapleStory, I am quite sure I was Ice/Lightning Wizard.
    Why do you think you got banned?: Maybe my account got hacked and got banned to suspicious activities? I have been idle for more than 5 years
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional): N/A
     
  2. waynekwokwf
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    waynekwokwf Member

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    Supplementing of banned reason guessing : I login in from a different IP that I was living in UK while I was playing Maple Royal and no longer live there now
     
  3. Dasha
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    Dasha Donator

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    Hey there, Do you have any other characters besides Uein? Please list all your characters! :)
     
  4. waynekwokwf
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    waynekwokwf Member

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    Thank you for your reply
    I am sorry...I couldn't remember any...as mentioned it is quite a long time since
    I personally assume there is none
    or maybe some that I created for storage or trade with friends
    I am sorry I have no idea to be honest
     
  5. Dasha
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    Dasha Donator

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    The character Uein has been permanently banned for hacking.
     
  6. waynekwokwf
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    waynekwokwf Member

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    Oh, I swear I did not use any hack, but...I have no evidence to prove that.
    thanks for telling me the reason
    Could I create new account for playing MapleRoyal? or is this a non-permitted action?
     
  7. Dasha
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    Dasha Donator

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    We have zero tolerance toward hacking and that's why such bans are permanent. This means that those who hack are no longer welcome to play MapleRoyals!

    Do you use your information anywhere else? When was the last time you played?
     
  8. waynekwokwf
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    waynekwokwf Member

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    I understand and appreciate the zero tolerance toward hacking. That's tough job.
    My information are used among my login accounts on the internet with other sites
    After years, I actually even forgot what was the original password I used to login MaplyRoyal and relied on GoogleChrome password saving and Forgot Password function

    My first playing on Maple Royal is on 2015 in UK, with at least 4 of my friends for a few months
    and after they went afk, I have stop playing too.

    After years, I was chatting about MapleStory with my new friends and when I want to show off MapleRoyal to them
    I reset my passwords, PIN and PIC(is that what it called) as none of above match to my habits of security pattern.

    So, I personally believe my account got hack and hacking into game would be the possible answer of this ticket to myself
    I enjoyed the server a lot at the old days, Thanks for helping too
     
  9. Dasha
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    Dasha Donator

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    Can you recall a date when you last played? If you believe your account got hacked and you claim to never participate in such activities it's worth looking into.
     
  10. waynekwokwf
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    waynekwokwf Member

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    I could not exactly recall a date about my last played...
    If a date is needed, I am 100% sure I have already been afk for quite a while by 6/11/2017
    At that date, one of my maple friend asked help from me about his account got hacked (and I helped him posting thread on forum here)
    that conversation with my friend refreshes my memory on Maple Royal

    I think I started afk since 2015 Aug, as that was the time I moved back from UK to HK.
    The actual afk date might been earlier, as I checked my email that I have started on other games(registration, etc.) after 5 March 2015
    In my memory, I started to play less since my friends switch to other games (as mentioned above)

    These are some dates that I could provide about my afk from Maple Royal
     
  11. Dasha
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    Dasha Donator

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    I already requested the admins to look into your account but to expedite the process please make a post here following the template below:

    1) Your character names (IGN):
    2) The date of birth associated with your account (DD-MM-YYYY):
    3) The email addresses you think might be associated with your account:
    4) Your account username (Game Login ID):
    5) The last time you played:
     
  12. Tim
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    Tim Administrator

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    unfortunately this account isnt recoverable for all the progress and hacking that took place on it, however you're free to restart a new game account as we know it wasn't you that hacked on it
     
  13. waynekwokwf
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    waynekwokwf Member

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    Sorry for replying after quite a few days
    So, to conclude, my this current account is not recoverable, but I am allow to restart a new account?
    Thanks for the information
     
  14. Dasha
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    Dasha Donator

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    Welcome back! Yes, as Tim mentioned earlier you are free to create a new account with new characters.

    Remember to keep your login information MapleRoyals exclusive, Always use a strong PIC PIN and password and familiarizing yourself with our Control Panel.
     

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