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Discussion in 'Ban Appeal' started by goosebumpz, Aug 29, 2021.

  1. goosebumpz
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    goosebumpz Member

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    goosebumpz
    All Your Character Names: goosebumpz
    Last thing you did: I don't remember
    Why do you think you got banned?: I don't know
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional):

    I'm a returning player from 2017-2018. I don't know why I'm banned, can't remember anything.
     
  2. Dasha
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    Dasha Donator

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    Please list all your characters.
     
  3. goosebumpz
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    goosebumpz Member

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    I cannot remember all my characters.
     
  4. Dasha
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    Dasha Donator

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    You have been permanently banned for your involvement with real-world trade.

    Punishment: Permanent ban.

    Real World Trading
    - The act of exploiting the software or the game for any sort of commercial purpose, including buying or selling items, Mesos, or services for real-world currency or barter. Additionally, any and all solicitation, advertisement, or other promotion of the aforementioned, irrespective of the location of the act.

    Additional information regarding the above terms may be found in the following appendix, included assisting in better understanding of terms that may include special circumstances or situations. Please note that not all of the above terms may have further explanations.

    Appendix: Real World Trading (RWT) - Real World Trading involves the transaction of out-of-game services, items, or currency for in-game benefits. We understand that some players are interested in other activities, such as arts, crafts, or Twitch Streaming, and may wish to compensate those who assist them from either side with in-game benefits. However, this does place a player in a situation where they may be considered to have participated in real-world trading, at the discretion of Staff. We advise against any and all of these sorts of Meso-for-art trades. Furthermore, the act of soliciting real-world trading does qualify as an infraction of this rule, both in-game and out of the game, and therefore requesting any in-game item for real-world currencies or vice versa may result in consequences as per this rule at the discretion of Staff. For live streaming or similar content, the content creator should ensure they do not offer in-game items or services in exchange for followers, subscribers, donations, or anything else that may constitute real-world benefits. If a content creator wishes to give away items or Mesos, this must be done fairly to all viewers and not specifically for followers, subscribers, or donators. Additionally, content creators must not incentivize following, subscribing, or donating by rewarding such acts with in-game benefits.

    Your permanent ban was issued a year ago, is there a reason why you waited this long before appealing?
     
  5. goosebumpz
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    goosebumpz Member

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    I don't recall doing any RWT. I don't even recall playing a year ago either. I'm assuming my account got hacked then and they attempted to sell it. Oh well if it's permanent then I'll just start another.
     
  6. Dasha
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    Dasha Donator

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    If your claims are true there are steps you can take to attempt account recovery. It's uncommon but plausible if your account information was used elsewhere or compromised due to a weak username/password/PIN/PIC.
     
  7. goosebumpz
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    goosebumpz Member

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    Very well, I would like to attempt account recovery then.
     
  8. Dasha
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    Dasha Donator

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    Note that if you are unable to provide us with reliable information about your characters or if the admin finds that the account is beyond recovery you won't be regaining access to your account and its content.

    Please reset your credentials at the Control Panel then make a thread at the Support request forum with the following details:
    • Your character names (IGN):
    • The date of birth associated with your account (DD-MM-YYYY):
    • The email addresses you think might be associated with your account:
    • Your account username (Game Login ID):
    • The last time you played:
    *Please provide an estimation if unsure

    Warning
    Don't reveal any of the information above to non-Staff members and make sure that you are posting at the support request forum as the ban appeal section is public!

     

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