Closed This is an ID that has been deleted or blocked from connection.

Discussion in 'Ban Appeal' started by Escapes, May 12, 2023.

  1. Escapes
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    Escapes Member

    Joined:
    Apr 18, 2020
    Messages:
    7
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    All Your Character Names: Escapes
    Last thing you did: Dont remember
    Why do you think you got banned?: Dont remember
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.

    Account is blocked but have been inactive for years so not sure why.
     
  2. Stephen
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    Stephen GM

    Joined:
    Sep 17, 2016
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    Gender:
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    Location:
    New York
    Country Flag:
    Hello,

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:

    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    Good luck!
     

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