Closed This is an ID that has been deleted or blocked from connection.

Discussion in 'Ban Appeal' started by and1phan, Jul 30, 2023.

  1. and1phan
    Offline

    and1phan Donator

    Joined:
    May 7, 2019
    Messages:
    18
    Likes Received:
    9
    Gender:
    Male
    Country Flag:
    IGN:
    Phansword
    Guild:
    Northern
    1. ALL Your Character Names: I don't remember em
      Last thing you did: I haven't played in years
      Why do you think you got banned?: no idea
      Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.

     
  2. Bacon
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    Bacon GM

    Joined:
    Apr 13, 2016
    Messages:
    3,193
    Likes Received:
    1,007
    Gender:
    Male
    Location:
    Baconville, USA
    Country Flag:
    IGN:
    BaconLord01
    Level:
    200
    Guild:
    Tenacity
    Hello,

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:

    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.
     

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