Closed this is an id that has been deleted or blocked from connection

All Your Character Names: Normundo
Last thing you did: Level up from level 1 to 15 on my first character
Why do you think you got banned?: No idea I just started and only leveled from 1-15, voted and left. 10 hours later I can't log in
Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
What GM banned you (optional):

 

Hello your accounts are not banned. Try restarting your router see if it works