Closed This is an ID that has been deleted or blocked from connection.

Discussion in 'Ban Appeal' started by xghostbx, Jun 12, 2024.

  1. xghostbx
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    xghostbx Donator

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    IGN:
    xghostbx
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    156
    Guild:
    Degeneracy<3
    ALL Your Character Names: i dont remember all the ign characters in the acc but one of them was calmness i think
    Last thing you did: i honestly dont remember that much, maybe i was afk in fm, i just came back from a long break and this account is banned dunno why :(
    Why do you think you got banned?: i dont know, the only thing i could think of, was like 3 years ago i conviced my sister to play and we didnt did the whitelist thread she just played like for 2 days
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional): no idea
     
  2. Stephen
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    Stephen GM

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    Hello,

    It looks like you were able to log into your accounts since you posted this. Are you still having trouble?
     
  3. xghostbx
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    xghostbx Donator

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    helloo yes im able to log in in to my two other accounts, but in the account in where was that character i cant log in :/
     
  4. xghostbx
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    xghostbx Donator

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    Hello, I hope this helps, I found an ss and there is the name of my main character of that account the banned one, although it cannot be seen well, his name is xghostx, it is a drk and if it is not spelled correctly, I can pm you the name of my account , and the names of all my characters are xghostx calmness xghostbx,LysolSpray,xghostbm,xneo100,yokomisushi,neolamba and I think they would be all of them, I hope you don't mind that I posted again, I thought maybe you needed me to put my information right
     
  5. Stephen
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    Stephen GM

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    All right, found your account.

    Unfortunately, it seems that account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:
    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    I will be closing this report in the meantime, but you can still respond here if you have any questions.

    Good luck!
     
  6. xghostbx
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    xghostbx Donator

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    ok i will do that, thank you sthephen!
     

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