ALL Your Character Names: Kukubeng UGGGGO Rinyy Last thing you did: I logged in with UGGGO and Rinyy to kill some monsters at snowy hill, then i tried to login with Kukubeng but it didn't work. Last time I logged in with kukubeng I remember I just go somewhere and kill some monsters, but i think is few months ago. Why do you think you got banned?: I have no idea about that. I think the only reason is because I am not always log in at the same place. I logged in at my home, my office and the other home. Ban message when attempting to log in:This is an ID that has been deleted or blocked from connection What GM banned you (optional):
Hello, Your account was hacked and banned to prevent further damage. To recover this account, please reset your credentials here: https://royals.ms/controlpanel/login Please then submit an account recovery ticket here: https://royals.ms/forum/forums/support-requests.111/ Additional account recovery check out: https://royals.ms/forum/threads/lost-email-or-username.154999/ We recommend you use credentials unique to MapleRoyals only. Meanwhile, feel free to make another account while waiting for a response from the admin. This appeal will be closed as your account recovery will be handled in the recovery section.
I already reset my account and also submitted the account recovery ticket. What should I do now is just wait for it?
HI, how long you usually take to recover my account. Cause I check everyday and I think it would be easy if I can get the estimated date for it. Thank you.
It's not possible to provide an ETA as it depends on the information and details provided by the players
Should I provide anything else? Cause I just reset my account’s password. I have no idea what should I provide more. An account recovery ticket I just post a thread that tell you I have already reset my account.
As mentioned, please wait for an Admin to process your case There are other players that submit account recovery tickets too, hence it would take some time
