Closed This is an ID that has been deleted or blocked from connection

Discussion in 'Ban Appeal' started by hapsnurk, Oct 30, 2024.

  1. hapsnurk
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    hapsnurk Member

    Joined:
    Mar 6, 2023
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    I retrieved my account after not playing since 2021 and I can log in on the site but when I try to log in the client I get

    : This is an ID that has been deleted or blocked from connection

    I don't know how many characters I have on my account I think one of them is called hapsnurk.
    I made a new account which works fine but I would like to play on my old account :)

    ALL Your Character Names: hapsnurk
    Last thing you did: don't recall
    Why do you think you got banned?: I think it has been deleted due to inactivity
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional):
     
  2. hapsnurk
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    hapsnurk Member

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    might just start on a new account let me know if its a lot of work to retrieve
     
  3. Becca
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    Becca GM

    Joined:
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    IGN:
    Becca
    Level:
    200
    Guild:
    Staff
    Hi there! :)

    You don't appear to be banned on our end. I checked your character and there are no bans associated with your account. It sounds like you might be connecting from a previously banned IP Address which does tend to happen every so often for some of our players. Could you please refresh your router to obtain a new one and/or keep trying until it's been resolved. :)

    Let us know if nothing changed after refreshing your IP address.
     

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