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Discussion in 'Ban Appeal' started by Vroomba, Nov 8, 2024.

  1. Vroomba
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    Vroomba Well-Known Member

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    Resolved.
     
    Last edited: Nov 14, 2024 at 10:45 PM
  2. Stephen
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    Stephen GM

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    Hello,

    You have been banned for Vote Abuse:

    Punishment: 14-day ban.

    Vote Abuse - The act of attempting to, or successfully, bypassing the restrictions of voting no more than once per 24 hours.
    You have been voting more than once per 24-hours on your accounts, which is against the MapleRoyals Terms and Conditions.

    Please be more mindful of your voting habits. If you vote abuse again, it will result in a permanent ban.
     
  3. Vroomba
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    Vroomba Well-Known Member

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    Hi Stephen,
    I have sent you a PM.
     
  4. Stephen
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    Stephen GM

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    I have responded to your PM, and will send this to an Admin to investigate.

    They will respond here when they have a chance to.
     
  5. Tim
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    Tim Administrator

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    its Fwendit / Fwendita that got banned on the same IP that you connect from for vote abuse.
    only the IP address is temporarily banned, your accounts are not banned.
     
  6. Vroomba
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    Vroomba Well-Known Member

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    Hi Tim,
    Thank you for your response.
    I tried to connect to my account via my mobile's WiFi prior to my appeal and got the ban message. My ban message is also different to his when connecting from my WiFi.
     
  7. Tim
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    Tim Administrator

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    there is no ban on your game accounts
     
  8. Vroomba
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    Vroomba Well-Known Member

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    Thank you for double checking that the issue is not on your end. I'll look into the issue on my end.
    Regards,
    Adaryn
     
  9. Tim
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    Tim Administrator

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    the device you try to connect from may be temporarily banned if its the same one that Fwendit / Fwendita last played from
    the ip address they last connected from is temporarily banned
     
  10. Vroomba
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    Vroomba Well-Known Member

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    Thank you. The problem is resolved now.
    Regards
    Adaryn
     

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