Unable to Connect to the Login Server

Discussion in 'Closed' started by Zenoooo, Jul 15, 2016.

  1. Zenoooo
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    Zenoooo Donator

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    Update 4:
    The problem still exists after the server check.
    Also, the DC duration is not 30 min, but from a few min to 6 hrs.


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    Update 3:
    The problem still exists.
    Something new I found with my bud xiaoyuzai, who posted a thread about this too here (https://royals.ms/forum/threads/connecting-problem.72124/), is that we reconnected and DCed at exactly the same time. Most recently, we reconnected at July 17, 16:08, and we DCed at July 17, 16:13. So it's pretty sure this is a serverside problem.
    reconnect simultaneously with xiaoyuzai: 16:27

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    Update 2:
    I have been unable to login for like 6 hours.

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    Update 1:
    I am now in another city. But the same thing happens.
    In conclusion, what's happening is:
    I can't login occasionally, lasting for about 30 min, with 4G hotspot or wifi in different places, on the pc's or mac in my household.

    -------------------------------------
    I am experiencing a login problem.
    The pc's and mac in my household dc'ed simultaneously, and about half an hour later, I could login again. However, after about half an hour, all the laptops couldn't login again.
    I use wifi and 4G hotspot. But the situation does not change.

    The msg shows up is:
    upload_2016-7-15_23-34-39.png
    We are unable to connect to the login server due to a server check, a firewall block or other network issues. Please check the MapleRoyals homegape for ongoing server checks as well as your firewall settings.

    I have checked the Troubleshooting Guide:
    upload_2016-7-16_0-19-20.png



    and I have added MapleRoyals to the allowed programs
    upload_2016-7-16_0-14-27.png



    Thanks!
     
    Last edited: Jul 18, 2016
  2. AlexKing
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    AlexKing Donator

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    Have you fixed this issue yet? I seem to have the same problem
     
  3. Zenoooo
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    Zenoooo Donator

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    pretty sure no one has a viable solution.
    I waited like 2 weeks for the problem to disappear.
     
  4. AlexKing
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    AlexKing Donator

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    Ive had this issue before in the past. I remember going to properties on the MapleRoyals.exe and doing something with the compatibility, but i cant remember exactly what i did
     

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