Unable to get past the channel select screen.

Discussion in 'Closed' started by rivou, Feb 19, 2019.

  1. rivou
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    rivou Active Member

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    When logging into my main account I am unable to get past the channel select screen. After choosing the channel, I get disconnected and greeted with the error code "-2147287038 (unknown error Qx80030002)

    I tried to run as administrator but i was still unable to get onto this account. I can get on my mule account but not this one.
     
    rivou, Feb 19, 2019
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  2. Becca
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    Becca GM

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    I have the same issue, once I get to the channel select the screen fades to black and it closes. Do you have any RP hairstyles? Because apparently that's what's affecting it-- there was a few duplicate RP styles and this patch they took them out and everyone who is using a hairstyle that was dupped is getting stuck at the channel selection screen
     
    Becca, Feb 19, 2019
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  3. WolfXLord
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    WolfXLord Well-Known Member

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    Try redownloading the client, it worked for me.
     
    WolfXLord, Feb 19, 2019
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  4. rivou
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    rivou Active Member

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    I have purchased a hair a very long time ago that had a duplicate. I tried redownloading once, but Ill try that again and let this post know. Thank you!
     
    rivou, Feb 19, 2019
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  5. rivou
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    rivou Active Member

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    Update: I reinstalled the game to no avail. Still sends me to a black screen and disconnects when choosing a channel.
     
    rivou, Feb 19, 2019
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  6. Becca
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    Yup then you need to wait until there's a patch to fix it. My Bishop is stuck but my other account works
     
    Becca, Feb 19, 2019
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  7. rivou
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    rivou Active Member

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    Is there any update to when this will be fixed??
     
    rivou, Feb 20, 2019
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  8. Becca
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    Whenever the next SC is c:
     
    Becca, Feb 20, 2019
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  9. rivou
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    rivou Active Member

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    Wack
     
    rivou, Feb 20, 2019
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