Solved [Solution Given] Unable to log In - "ID Already Logged In or Server Under Inspection"

Discussion in 'Closed' started by StudyTime, Nov 7, 2024.

  1. StudyTime
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    StudyTime Member

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    *UPDATED*
    Solved, I am able to log back in now with the help from the administrators!
    Thank you!


    Hello,

    I’ve been unable to log into my account for the past 8 hours. Whenever I try, I get the error message:

    “This is an ID that is already logged in, or the server is under inspection. Please check again.”

    Here’s a summary of the issue:

    • The last thing I did in the game was getting three APRs from the cash shop, which disconnected me.
    • I have restarted both the game and my PC multiple times, but the issue persists.
    • I have downloaded and reinstalled the game again.
    • I have reset and reconnected my modem and internet as well.
    • I have been stuck with this error message for hours now and have checked for any server maintenance announcements (none found).
    Could you please assist me with resolving this? I’m unable to log into my account.

    Thank you for your help!

    Edit:

    Character Name:
    *Casanovaz

    Where are you having an issue(s):

    *In-Game

    Date and Time when issue(s) occurred (GMT):

    *Around 3am Thu, Nov 7th GMT

    Details of the issue:
    *What issue(s) are you having.

    I’ve been unable to log into my account for the past few days. Whenever I try, I get the error message:
    “This is an ID that is already logged in, or the server is under inspection. Please check again.”

    *Actions leading to the issue.
    The last thing I did in the game was getting three APRs from the cash shop, which disconnected me.

    *What were you trying to do.
    Get APRs out from the cash shop, and now trying to log back in.

    *Does this issue(s) happen often.
    First time - ongoing

    What error code were you given(if any):

    *“This is an ID that is already logged in, or the server is under inspection. Please check again.” - Added a screenshot

    If it can be replicated, please provide a screenshot or recording of the issue occurring:
    *Added, upon logging in, the error message shows and I am unable to do anything further.


    I am still waiting to get some assistance 11:18am Sat, Nov 9th GMT
     

    Attached Files:

    Last edited: Nov 9, 2024 at 9:45 PM

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