so according to this guide: https://royals.ms/forum/threads/christmas-event-guide.132329/ after talking to Maid NPC, I need to talk to Gwin, but when trying to talk to him nothing happens. He doesnt have a quest mark above him or anything. Ive tried restarting the game, returning at a later time, nothing worked. any help would be greatly appreciated, thanks
The text says you need to talk to the Maid, who's located in NLC's Haunted Mansion. I'm not 100% sure if the guide is 100% accurate or not, but the order of NPCs don't change and the quest log description will always tell you which NPC you need to speak with next. Edit: I saw Maid and assumed that was the name for the next one, my bad. The quest guide you linked was from 2020, this is a brand new quest that was added in this year https://royals.ms/forum/threads/christmas-2021-questline-guide.198555/ Have you tried forfeiting it? I completed this quest with no issues... have you also tried going back to the Maid to pick up the quest for Gwin?
Since the event is over and no response from the player in over 2 months, I'm going to go ahead and move this to closed. Please feel free to quote this message if this happens again. Have noted this in case it is a potential problem if this quest series is implemented again.