Solved [Solution Given] Unable to retrieve pin

Discussion in 'Closed' started by Xeph, Dec 26, 2021.

  1. Xeph
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    Xeph Member

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    Hi,

    I am a returning player that have not played for ?2-3? years and am unable to retrieve my pin for log-invia my email. As I cannot reveal my account details in public, is there anyway I can contact a gm privately to tackle this issue?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hi, if you are unable to receive the reset email, please ensure you have key it correctly as it is case sensitive

    The email may have been in your spam/junk mail as well, else you may have remembered the wrong email address

    If you are still unable to receive it, you would have to submit a manual request
    https://royals.ms/forum/threads/lost-email-or-username.154999/
     

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