Not Bug Vote Dont give NX

Discussion in 'Closed' started by TrinaCB, Dec 9, 2023.

  1. TrinaCB
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    TrinaCB Member

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    hi, I've been voting for 3 days and I haven't received the NX why? can it be solved? Thanks, I'm waiting for your reply
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Did you complete the puzzle after clicking on the vote button?

    Please also ensure you are logged into the right account while voting
     
  3. TrinaCB
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    TrinaCB Member

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    I CAN'T GET THE PUZZLE TO COMPLETE, HE TELLS ME DIRECTLY THANKS FOR THE VOTE, BUT I DON'T RECEIVE ANY NX
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have any screenshots?

    Not sure what you mean by can't get puzzle to complete
     
  5. TrinaCB
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    TrinaCB Member

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    I managed to solve it, I deleted Google Chrome and reinstalled it, and now it works, but can it be recovered for the 3 days it didn't work?
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    We are unable to provide NX refunds due to user's issue

    Note: we are only able to refund if the issue lies on Royals side
     

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