Not Bug Voted but did not receive NX

Discussion in 'Closed' started by DalZK, Jul 29, 2017.

  1. DalZK
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    DalZK Member

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    Everyday, i have to try to vote more than 5 times in a single account, after keying my log in id, i am directed to spin that figure until i can press the red icon to vote. HOWEVER, everytime i get the message "thank you for voting", i went to my account to see and the nx is not issued. What confuses me is that when i go back to the voting page, "Please click here to vote" is still up, so i am puzzled whether i have voted, so i repeated the steps of spinning that figure, but this time, the system indicated that i have voted.
     
    Last edited: Jul 29, 2017
  2. DalZK
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    DalZK Member

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    it's been a 2 hour delay since i am eligible to vote for the day, i've been getting the above issue daily ^ and it's frustrating, i am not sure whether it is the fault of my connection, or the voting system simply is a fail.
     
  3. Kai
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    Kai Donator

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    It takes awhile for GTop100 to ping back to our web server to indicate that you've voted. So upon clicking "vote" and receiving the "Thank you..." message, wait for about 1-5 minutes. Usually you'll get the NX within 3 minutes, but sometimes it may take a little while more.

    I'd strongly advice you to double check and make sure you voted for the correct account (by putting the username/login ID, not your character name/IGN), and that you logged into the correct account to check the NX.
     
  4. DalZK
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    DalZK Member

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    Nop. It's totally not working, after 15minutes, Please click here to vote is still present despite voting..
     
  5. Kai
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    Kai Donator

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    That's weird. Means GTop didn't ping back to our website to register your vote properly.

    @Dimitri please assist.
     

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