Closed Voted for NX and did not receive NX

Discussion in 'Closed' started by dookiez, Sep 30, 2017.

  1. dookiez
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    dookiez Well-Known Member

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    Hi,

    I voted for NX about 20 minutes ago and I haven't seen the additional 16k in my account balance. Could you please advise how to address this? Attached a screenshot for reference.

    Account Name: Dookiez
    Problem: Did not receive NX upon vote.

    Thanks
     

    Attached Files:

  2. Charlie
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    Charlie Well-Known Member

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    Just to be clear, when you try to vote again, can you leave the MapleRoyals website to gtop100? Or does it say "You have already voted. Please wait x minutes to vote."

    - Are you sure that you used your LOG IN ID (the one that you type / see before getting into the game) & not your in game name?
    - Are you by any chance voting with your phone? If so, please just use your computer.
    - Are you using the adblock program "uBlock" if so, try turning that off or whitelisting it before voting so that it doesn't block the essential button that you need to push to cast your vote & receive NX.
    - Are you going completely through the voting process & hitting the big red button at the end & seeing a notification that says "Thanks for voting!" at the end?
     
  3. dookiez
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    dookiez Well-Known Member

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    Charlie,

    It says wait X minutes to vote and I can't reach the gtop100 page, as shown in the attached screenshot.

    I always use my log in ID, I used my computer to vote, I do not have ublock, and I go through the whole voting process until it says Thanks for voting.

    I vote on a daily basis and have never had an issue until today.

    Please let me know how to proceed.

    Thanks
     
  4. dookiez
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    dookiez Well-Known Member

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    Following up on this. Please check my NX voting history or transaction history to verify that I did in fact vote, and did not receive 16k of NX.
     
  5. dookiez
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    dookiez Well-Known Member

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    Hello,

    Today marks the SECOND time that I've not received NX upon voting. I don't know what the issue is but this is clearly becoming a problem. Could you please advise how to address?

    IGN: Dookiez
    Problem: Voted but did not receive NX in two separate occasions (does not always happen)
     
    wind99121 likes this.

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