Closed Was I banned?

Discussion in 'Ban Appeal' started by eladal, May 21, 2020.

  1. eladal
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    eladal Member

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    Last thing I did: Not sure, maybe kill stumps or something.
    Why do you think you got banned? It could be because i'm using a VPN and the service ended so it kicked me out of the game.
    Ban message when attempting to log in: ID has been deleted or blocked from connection

    Thank you!!
     
  2. Gert
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    Gert GM

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    You don't appear to be banned, can you try to connect without the VPN for me? If that doesn't work, try the VPN but select a different region and if that also doesn't work, restart your router and internet modem for me. Let me know if any of those fix it!
     
  3. eladal
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    Hi, I tried to switch the router off, change the location of the VPN, change the VPN service but nothing works :(
     
  4. Gert
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    In that case, I would call your ISP and ask for them to give you a static IP address because the one you are trying to connect from is banned, even though you as a player are not.

    Regardless, if you still have trouble logging in after that, please make a report in the Technical Help section of the forums as you are not banned from the server. I wish you the best of luck in solving this as quickly as possible.
     
  5. eladal
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    eladal Member

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    I did manage to log in when not using a VPN, but when writing down the PIN it went back to the log in part.. so I think it has something to do with the use of VPNs?
     
  6. Gert
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    Not entirely sure, there's a few players that have posted about that PIC problem in the section I mentioned earlier. I would try browsing around there or posting for help to find a solution, I don't know what else I could offer you in terms of advice :p
     
  7. eladal
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    okay, thank you!!
     

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