Closed Website PIN issues

Discussion in 'Closed' started by Oxharos, Dec 19, 2022.

  1. Oxharos
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    Oxharos Member

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    Hi Royals, I was trying to log into my account through the website and apparently the PIN I'm entering isn't correct. I only set it up a couple days ago, so I should have it right but it won't accept. I tried resetting it, but I've been waiting for a few hours for the email.

    Any help I can get would be greatly appreciated, thank you kindly.
     
    Oxharos, Dec 19, 2022
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The email address is case sensitive

    Have you checked your junk or spam mail too?
     
    Dave Deviluke, Dec 20, 2022
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    CreamGoddess and Oxharos like this.
  3. Oxharos
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    Oxharos Member

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    Yeah, I made sure it was inputted properly and also confirmed its the correct email by finding the account confirmation. I ended up submitting an account ticket to see if anything can happen behind the scenes.

    I can still log into the game itself so that's a plus.
     
    Oxharos, Dec 20, 2022
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