Closed Whitelisted but can't vote

Discussion in 'Closed' started by cagedmercury, Jan 16, 2022.

  1. cagedmercury
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    cagedmercury Donator

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    Problem: Whitelisted but when one of us votes, the other is blocked from voting saying they already voted.

    Details: Hi there! My girlfriend and I live together and were recently accepted onto the voting whitelist (last week Thursday). However since our acceptance, whenever one of us votes, the other gets a message saying "You have already voted". At first we thought we might have made a mistake but we've tested it and it isn't working. She is voting on her laptop, and I on mine, sharing the same wifi. I don't think it's network based given that it is clearly account driven, but I tried voting on my phone instead (on cell data rather than wifi) and it made no difference.

    I tried replying to the same whitelist thread a few days ago but there has been no response. Could you take a look please? Thanks so much.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Regarding your concern, we believe you may have mistaken how the whitelist works

    Upon approval, you guys may vote daily (UTC), but on a different network
    You may refer to Scenario no.3 of this link - https://royals.ms/forum/threads/voting-rules.15580/

    Note: if you are unable to vote on mobile network, try restarting your phone for a new IP address, as mobile network are often dynamic
     
  3. cagedmercury
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    Thank you, I tried this and it worked--sorry for the misunderstanding!
     

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