Windows keeps deleting "harmful" files after installation. What can I do?

Discussion in 'Closed' started by lucidleaf, Dec 30, 2015.

  1. lucidleaf
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    lucidleaf Member

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    I've been playing the server for about two weeks now, and last night when I tried to start Royals up I got a prompt telling me that the shortcut was no longer useable since some files were moved/deleted. I tried reinstalling and windows detected malware after installation and removed it before I could look for a solution. I've tried this several times now and it keeps removing the files before I can get to them. What can I do to prevent this? I'd rather not turn off all the antivirus measures on my pc though.
     
    lucidleaf, Dec 30, 2015
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  2. Ponder
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    Ponder Well-Known Member

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    You don't have to completely turn off your anti-virus. Just add the MapleRoyals folder to your whitelist.
     
    Ponder, Dec 30, 2015
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  3. Ponzi
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    What kind of virus protection do you use? Like what Ponder said, you need to add the MapleRoyals.exe under your White List/Exception List through your anti-virus, so it will not delete your file.
     
    Ponzi, Dec 31, 2015
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  4. Ponder
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    Ponder Well-Known Member

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    IIRC, it's not just the .exe file. It's best to just make the whole folder an exception.
     
    Ponder, Dec 31, 2015
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  5. Andreas
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    Andreas Donator

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    You might need to make an exception for the whole directory so this one should be excluded "C:\Program Files (x86)\MapleRoyals\"
     
    Andreas, Dec 31, 2015
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  6. lucidleaf
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    lucidleaf Member

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    It worked, thanks for the help!
     
    lucidleaf, Jan 1, 2016
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