All Your Character Names: Minkx, bassse, bassynl, LilGenerous, bassssy and few mules Last thing you did: Krex with Minkx as a main and bassse (SE mule) Why do you think you got banned?: No idea. I was talking on Messenger with my gf, probably listening to spotify and I have installed G-Helper on my laptop before krex - is this the issue? Ban message when attempting to log in: Your account has been blocked for using illegal programs or violating the game policy. You can login after Feb/11/2025 What GM banned you (optional): I don't know however currently im in different location as normally - I'm working in different country so I need to use different WIFI that this house has. edit: added 1 char and typo.
Hello, You have been banned for making a believable claim that you shared your account information details with another person: Spoiler: MapleRoyals ToS Moderate Infractions: Minor Account Sharing Punishment: 30 Days Account Sharing - The act of sharing the use your account, sharing account information with any other individual, or the act of logging into or otherwise using an account owned by another person, with or without permission, regardless of whether or not the information was directly or indirectly shared. Believable Claim - The act of making any claim or joke to have broken any other rule listed in the T&C that we deem believable, including posing, impersonating, or otherwise claiming to be a player who has broken a rule. Punishment: Identical to actually breaking the rule. Since what you said was a believable claim of account sharing, you were issued a Minor Account Sharing Ban.
I admit that I asked my girlfriend to design Minkx look in the NX shop and hairstyle with face. I did not share any information as I was watching what she was doing (she doesn’t and can’t play video games sadly although she is passionate about the kinda anime looks that MS has). I remember chatting with some mapler about the look of my char and telling him that it’s supposed to by my GF’s character, however she never played and probably never will as she just can’t. I’m always telling her that “your Minkx that you designed just levelled up or killed a boss” etc. to make her happy that I play “her” character. I understand the rules that I broke, this will never happen again and I’ll wait patiently for my accounts to be unblocked. Thank you for the response and for solving the problem.
All right, so it was a misunderstanding. I'm sorry to hear about your girlfriend's situation, but I hope you understand, we as staff need to review these cases with an unbiased eye. You need to be more careful with what you say and how you say it, because through typing, it is very easy to draw conclusions from words just being words. It is easier in real life to determine the meaning behind those words, looking at facial expressions and hearing vocal tone, etc. Take care, and we will see you in February!
You’re 100% right, especially since English is my second language (you probably noticed how weird my posts look haha) I need to be double careful with what and how I say it. Thank you and see you soon! edit: typo…