Closed NX Items Missing

Discussion in 'Closed' started by bibz, Oct 31, 2020.

  1. bibz
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    bibz Donator

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    IGN: bibian
    Problem: Item Pouch and Meso Pouch are gone
    Details: I haven't ever transferred my pouches to another character. I also relogged/recliented and checked cash shop and they're not there. Please help!
     
    bibz, Oct 31, 2020
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please check your character pet equip slots if possible
     
    Dave Deviluke, Nov 5, 2020
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  3. bibz
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    bibz Donator

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    Hi, I’ve checked them and they are not there.
     
    bibz, Nov 5, 2020
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hi, sorry to miss out on this thread

    Do you remember the estimated date (UTC) of the Meso Magnet and Item Pouch went missing?
     
    Dave Deviluke, Jan 17, 2021
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  5. bibz
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    bibz Donator

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    I made this post on the day they went missing, so it should be Oct 30th?
     
    bibz, Jan 17, 2021
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Thank you for the reply

    Can you also confirm the character's name where you transfer the NX from bibian to?
     
    Dave Deviluke, Jan 18, 2021
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  7. bibz
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    bibz Donator

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    What do you mean?

    In my first post I said I never transferred the pouches to another character, is that what you mean? (At the time that I lost my original pouches I didn't play on alternate characters so I was never trading NX stuff around)
     
    bibz, Jan 18, 2021
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    My bad, mixed up your post with someone else's

    Will forward your situation to the Admins for confirmation
    Once confirmed, they will refund you the NX
     
    Dave Deviluke, Jan 18, 2021
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  9. Tim
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    Tim Administrator

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    refunded 4800 nx so you can purchase new ones!
     
    Tim, Jan 29, 2021
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  10. bibz
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    bibz Donator

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    thank you all for the help!
     
    bibz, Jan 29, 2021
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