Solved [Solution Given] Tryed to reset my PIC, no e-mail received

Discussion in 'Closed' started by morphastxxxx, Jul 20, 2023.

  1. morphastxxxx
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    morphastxxxx Member

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    I am coming back from a break of MapleRoyal. I entered my e-mail and password correctly but for some reason my PIC wasn't good.

    So I tried to reset it but I never received the e-mail to change it.

    I tried both e-mail that I own and both don't work.
     
    morphastxxxx, Jul 20, 2023
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  2. SpagEddy
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    SpagEddy Member

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    This is the same boat I'm in right now. And apparently I've attempted too many times so its locked. But I'm pretty sure I know what my PIC is/was :(
     
    SpagEddy, Aug 3, 2023
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  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The email address is case-sensitive

    If still unable to receive, it's likely you remember the wrong email address
    https://royals.ms/forum/threads/lost-email-or-username.154999/
     
    Dave Deviluke, Aug 3, 2023
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If your account has been locked due to multiple tries, need to submit a Ban Appeal
    https://royals.ms/forum/forums/ban-appeal.8/
     
    Dave Deviluke, Aug 3, 2023
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  5. morphastxxxx
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    morphastxxxx Member

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    Apparently, your e-mail adress is case sensitive so try with or without capital. Worked for me
     
    morphastxxxx, Aug 3, 2023
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  6. SpagEddy
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    SpagEddy Member

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    SpagEddy, Aug 3, 2023
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